Last Updated: 4/15/2026

Damp Hub (“we”, “us”, “our”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit https://damphub.co.uk (the “Site”).

Damp Hub is an informational website that provides content about damp, mould, and property care. We do not offer physical inspection services, surveys, or repair work.

1. Who We Are

Damp Hub is an independent website designed to help UK homeowners better understand damp-related issues and make informed decisions.

We act as the data controller for any personal data collected through this Site.

If you have any questions about this policy or your data, you can contact us via the Contact page on our website.

2. Information We Collect

We only collect data that is necessary to operate and improve our website.

A. Information You Provide

You may provide personal data when you:

  • Contact us via a form or email
  • Subscribe to a newsletter (if available)

This may include:

  • Name
  • Email address
  • Any information you include in your message

B. Information Collected Automatically

When you visit the Site, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the Site
  • Referring website or search source

This data is collected using cookies and analytics tools.

3. How We Use Your Information

We use your data to:

  • Respond to enquiries or messages
  • Improve our website and content
  • Monitor site performance and user behaviour
  • Send email updates (only if you have opted in)

We do not sell your personal data.

4. Affiliate Links and Third-Party Tracking

Some pages on this Site contain affiliate links.

If you click on these links, third-party websites may use cookies or similar technologies to track your activity.

This allows us to earn a small commission at no extra cost to you.

We are not responsible for the privacy practices of third-party websites. You should review their policies separately.

5. Cookies

We use cookies to improve your experience on our Site.

These may include:

  • Essential cookies – required for basic site functionality
  • Analytics cookies – to understand how visitors use the Site (e.g. via tools like Google Analytics)
  • Marketing cookies – used by third parties for tracking and advertising (where applicable)

When you first visit the Site, you will be asked to accept or manage cookies.

You can also control cookies through your browser settings.

6. How We Protect Your Data

We take reasonable steps to protect your data, including:

  • Secure hosting environments
  • SSL encryption (HTTPS)
  • Limited access to personal data

However, no online system is completely secure, and you use the Site at your own risk.

7. Data Retention

We only keep your data for as long as necessary:

  • Contact enquiries → retained only as long as needed to respond
  • Email subscriptions → until you unsubscribe
  • Analytics data → retained according to the relevant provider’s policy

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request the deletion of your data
  • Object to or restrict processing
  • Withdraw consent (for example, unsubscribe from emails)

To exercise your rights, contact us via our website.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

9. Third-Party Services

We may use trusted third-party tools to operate our Site, such as:

  • Analytics providers (e.g., Google Analytics)
  • Email marketing platforms (if applicable)

These providers may process data on our behalf in accordance with their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

11. Contact

If you have any questions about this Privacy Policy or your personal data, please contact us via the Contact page on our Site.